Privacy Policy

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This privacy policy sets out how Pinewood Lodge will use and protect any personal information that you provide to us when you use our website or make an enquiry and/or booking with us.

We are committed to ensuring that your privacy is protected and hold the privacy of your personal information in the highest regard. Unless required by law, we do not pass any of your personal information to any other party.

Information we collect

We collect your name, address and contact information, including your email address when you contact us using our online enquiry form or when telephoning to enquire about or make a booking.

In addition to the above, if you make a booking by telephone rather than via our secure online booking system, we record your bank details for the payment of the non-refundable deposit.

What we use the information for

The information is only used by us to help provide our service to you. This may include occasional marketing materials and special offers that may be of interest to you as a guest of Pinewood Lodge.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Should you not wish for us to provide you with direct email marketing, please email or write to us; Pinewood Lodge, 24 Pinewood Road, Dorset, BH13 6JS.

You may request details of the personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held about you please email or write to us.

If you believe that any information we are holding about you is incorrect or incomplete, please email or write to us as soon as possible. We will promptly correct any information found to be incorrect.

We may disclose information when legally compelled to do so, or for the protection of our own legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms and Conditions or to protect the safety of our users, guests and the Public.

Please note that your information will be processed and stored on our computer in the United Kingdom. To prevent unauthorised access, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Please contact us is you require more information or explanation of our privacy policy. We may change this policy from time to time by updating this page.